Terms & Conditions 

This service operates as a rental initiative, allowing you to select reconditioned bikes. You'll make monthly payments under a long-term rental agreement. We strongly encourage you to swap the bike as your child grows. All of our bicycles receive meticulous care and maintenance to meet the highest quality standards. Our goal is to ensure your child enjoys cycling on our bikes, which is why we dedicate ourselves to keeping them in superb condition for your satisfaction. You are free to cancel at any time for monthly contracts,if so please note that a minor fee applies while collecting the bike.

Annual contracts cannot be cancelled before the end of contract, but can upgtade or change the bike with minor fee. 

Our Service:

  1. Select a bike that suits your child's size.
  2. We supply the chosen bike, and you make monthly payments through Direct Debit after signing a contract and Direct Debit form with your bank.
  3. Our service operates on a hire and exchange model, eliminating the need for upfront payments, with bikes available for long-term rental.
  4. When your child outgrows the bike, simply return to us to coordinate an exchange. We'll then deliver the next larger size and collect the previously used bike.
  5. When you opt for an exchange before 12 months subscription, there is a minor delivery fee in place, which helps us maintain affordable monthly payments.
  6. Our bikes are previously used bicycles returned by members. These bikes undergo thorough refurbishment by professional bike mechanics to ensure they meet safety and quality standards. However, the availability of accessories depends on the condition in which they are returned to us, so we cannot guarantee specific accessories. 
  7. When you exchange your current bike for a bigger one, it's important to note that your monthly fee is likely to increase. This adjustment is because bigger bikes come with higher costs. 
  8. You have the flexibility to cancel your rental at any time by returning the bike for monthly contracts (Annual contracts cannot be cancelled anytime before the end of contract). Please note that a nominal fee is applied to assist in covering the bike collection expenses. 
  9. In the unfortunate event of your bike being stolen, you will be responsible for covering the current market value of the bike. 
  10. While in possession of the bike, it's your responsibility to ensure its proper maintenance and care. 
  11. When it comes time for an exchange, we understand that some wear and tear is expected, especially for children's bikes. However, if there is any additional damage, we will need to discuss potential additional costs with you. Our priority is to keep you satisfied as a valued customer, and we are committed to working diligently to ensure your happiness. If you feel you have any questions please don't hesitate to email us on info@growbikebh.com .

Contract and Direct Debit Authorization

  1. Grow Bike requires all clients to sign a contract and provide an approved direct debit authorization form from their bank before delivery of the bike and commencement of services.
  2. To ensure a smooth experience for both parties, we kindly ask for your cooperation in completing these necessary steps before delivery.
  3. We aim to deliver exceptional service to all our clients. However, we are unable to deliver the bike or commence service until the contract is signed and we receive confirmation of an approved direct debit form from your bank. Your satisfaction is our priority, and we appreciate your understanding and cooperation in meeting these requirements.
  1. Grow Bike requires all clients to sign a contract and provide an approved direct debit authorization form from their bank before delivery of the bike and commencement of services.
  2. To ensure a smooth experience for both parties, we kindly ask for your cooperation in completing these necessary steps before delivery.
  3. We aim to deliver exceptional service to all our clients. However, we are unable to deliver the bike or commence service until the contract is signed and we receive confirmation of an approved direct debit form from your bank. Your satisfaction is our priority, and we appreciate your understanding and cooperation in meeting these requirements.
When becoming a member of Grow Bike, the customer acknowledges and accepts their participation in a legally binding contract with Grow Bike. This contract defines the terms governing the rental and exchange services offered by Grow Bike, and you can access the draft contract for Annual Subscription by following this link, and for Monthly Subscription by following this link.

This agreement sets out the specific terms governing the relationship between Grow Bike and the customer. 
As part of its service, Grow Bike commits to providing: 

  1. A suitable children's bike tailored to the child's needs.*  
  2. The bike will adhere to the specifications outlined on our website.  
  3. Regular maintenance and servicing to ensure its usability.  
  4. An exchange option when needed, although a delivery fee may apply in such cases. 
By entering into this agreement, you are ensuring a clear understanding of the contractual terms and the services provided by Grow Bike.

  • This agreement sets out the terms of the contract between Grow Bike and the customer. 
  • Grow Bike will provide a children’s bike which fits the child and the bike will be as specified on the website, maintained and serviced up to a usable level

The customer will:
  • Pay monthly the stipulated amount at checkout on a monthly basis by direct debit. 
  • Store the bike in a dry, secure place 
  • Look after the bike to a reasonable standard 
  • Upon exchange, return the complete bike. A complete bike will include wheels, frame, fork, handlebars, headset, grips, drivetrain, pedals, saddle and seat post and any other components specified on the website. 
  • When receiving the next bike, the customer may pay a small fee for delivery.
  • The customer may cancel the agreement immediately by returning the bike. Grow Bike will arrange for the collection of the bike for a set fee. 

The customer will be liable for any damage caused to the bike which falls outside of reasonable use (“extraordinary damage”) as deemed by Grow Bike. 
  • Examples of extraordinary damage would be: rust (this can be prevented by storing in a dry place), buckled wheels, bent or cracked frames, critically damaged drivetrain, returned with missing components. 
  • Where extra damage has been deemed to have taken place, Grow Bike will contact the customer and agree on a reasonable sum to repair this.

In the event of a stolen bicycle, the customer will be liable for paying the current value of the bike.

Should we suspect, or confirm fraudulent activity, we reserve our rights to cancel memberships, collect the bikes, and refer such behavior to the relevant authorities and/or debt collectors for action. 

Should we verify that you have fraudulently sold the bike, we reserve the right to charge the excess amount of the bike

Acceptance of Terms:

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